ISSUE EIGHT: “Dotting the i’s and crossing the t’s”

The Collins Dictionary defines this as “someone that pays great attention to every small detail in a task”. However, it’s often used to express annoyance because such detailed work seems unnecessary and takes a long time. Well, that is something that Claire Cox, one of our super detailed Delegate Managers, definitely does not find annoying. In this final issue of intouch insights for 2022, Claire shares her views on the importance of dotting the i’s and crossing the t’s!