At the very heart of touch is its people. People that have a real passion for the work they do and the contribution they make to making touch, well, touch.




As part of a series that looks inside the heart of touch, we will be sharing thoughts, stories and observations from the people who make touch what it is. Culture, innovation, process, experiences and much more, these are their stories to be told and passions to be shared so sit back and enjoy!



Welcome to intouch insights!



“Dotting the i’s and crossing the t’s”


The Collins Dictionary defines this as “someone that pays great attention to every small detail in a task”. However, it’s often used to express annoyance because such detailed
work seems unnecessary and takes a long time. Well, that is something that Claire Cox, one of our super detailed Delegate Managers, definitely does not find annoying. In this final issue of intouch insights for 2022, Claire shares her views on the importance of dotting the i’s and crossing the t’s!


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“M Word”


It’s finally becoming a topic that is starting to be talked about, doctors are getting educated on it (slowly…) and women are learning what to expect and how to deal with it. Considering it is something that happens to 50% of the world population and affects the other 50% (the men that have to put up with us women) it is crazy in this day and age that there is still so much to learn and women have to fight every day to get the correct diagnosis and treatment.


Yes people, I want to talk about the Menopause!


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“The magic lies within”


Isn’t it great when things go like clockwork? But have you ever looked at what’s under the bezel? You’ll find lots of little cogs and springs and ratchets – each one a different size, going in a different direction, and at different speeds. And it’s essential of course – you need that variety to create something that’s greater than the sum of its parts. Here at touch, we believe that ‘the magic lies within’, and we dive into what it means for one of our account leads, Simon Bull. In this article, we are taken back to the beginning of touch, and how to this day we still live and breathe these values, celebrating all our wonderful differences!


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“The brief wears the pants”


It’s magical, largely mythical, and yet has been known to happen, but how do you get a creative design approved on the first proof? In this issue of intouch insights, one of our amazing creatives, Bec’s Fortescue-Phillips, shares the importance of a good brief and the difference it can make in achieving the end goal quicker, in -budget and with less hassle for everybody.


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“Stories by NUMBERS!”


Project Finance has a reputation for being dull and rather boring, the logical versus emotionally driven team who use unfamiliar language, opaque jargon and are generally known for being as dry as your “I’m only going out for one” mouth, the morning after your regretfully big night.  But it’s far from it! In this issue of intouch insights  we hear from two of our touch number wizards, Paul Murphy and Alun McNair-Walsh, on how the numbers very much make up part of the story!


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“Pitch Fever”


Stepping outside your comfort zone is for some a daunting thought. But for touch Senior Project Manager Sophie Dervan, the opportunity to do just that and take a key role in a major pitch, revealed that sometimes being outside of the comfort zone is exactly where you need to be!


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“The Prize is in the Process!”


When it comes to process it’s all about thinking like there is no box! In our second issue of intouch insights, Caroline Wakley (our very own official unofficial CPO) shares insights on the way her team supports the wider business, and, why the Prize really is in the Process!


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“What does it mean to create an office ‘VIBE’?”


In this very first issue, Evie Bowyer shares her views on what it takes to really create an office vibe and it all starts with 3 BIG L’s!


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